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023 8129 0355

hello@so53.co.uk


17 Rusland Close. Chandlers Ford

Hampshire, SO53 1SD

SO53 website design logo

Web Design Faq

Got a question about our website services?


The following frequently asked questions and answers are related to our monthly website design service only.


Questions about bespoke web design and web development services please contact us.

  • How long will it take for my website to be built?

    Typically once you have provided us with all your website content e.g. logo, photos, wording etc it will takes us 2-4 weeks to complete your website

  • Does the web design service include logo design?

    No, however, we can offer a logo design service at a fixed cost of £175+VAT. This will include up to 4 concepts and unlimited revisions. The finalised logo will also include file formats suitable for website, business stationery, banners, building and vehicle signage, clothing embroidery etc.

  • Can you help me with my website content?

    Yes, we can help you develop your content with advice and recommendations along the way. Please note: If you require us to solely create the content on your behalf this may incur additional one off costs. Please discuss with us first.

  • Will I be able to check my website statistics?

    Yes. We will provide you with access to our website statistics panel that include your website's desktop/mobile engagement, page views, traffic sources and more.

  • Does your standard monthly service include ongoing search engine optimisation (SEO)?

    No. We will optimise the content you provide initially and any new content you provide thereafter, however, ongoing regular search engine optimisation such as ranking checks, competitor analysis etc would be a chargeable extra to your website service. Please contact us to discuss further.

  • What payment methods do you accept?

    Our preferred method of payment is Direct Debit. We use GoCardless to handle our direct debit payments. Sign up is a simple process and can be done online within a matter of minutes, with no lengthy paperwork to fill out.

  • Who is your standard website design service most suitable for?

    Our standard website design service has been tailored to suit individuals or small businesses wanting a professionally designed and well-optimised website without the hassle of building and maintaining it themselves. We've got decades of experience building websites, so let us take the strain leaving you free to concentrate on growing your business.

  • Can we have a face to face meeting to discuss my website?

    Yes, we are more than happy to have a video chat with you, in fact, we encourage it as we always like to put a face to a voice. Since the COVID pandemic in 2020 we've become 100% home-based, so we no longer have dedicated premises for holding in-person face-to-face meetings.

  • How do I update my website?

    Simple, send us an email telling us what you need updating and we'll get that done quickly for you

  • Can I update the website myself?

    Typically, no. Our website design service is a fully managed service. We do all the updates on your behalf. However, some elements of the website can be made editable, for example, if we build your website with a blog, you can add posts and manage existing ones.

  • Can I transfer a website built with Wordpress to you?

    Yes, however, it will depend on how big your existing site is and the features and plugins it is currently using. Please contact us to discuss further.

  • How much does it cost to add more pages?

    Nothing. Our service includes adding new pages at any time. Tell us what you need, supply us with the content you want to include and we'll get your new pages added.

  • Is there a minimum contract period?

    No. We do not ask you to commit to any long term contract, you can cancel at any time with no penalties.

  • Will my website get on page 1 of Google?

    This is a difficult question to answer. No one can guarantee your website will organically appear on page 1 of Google, if someone says they can, they are simply lying to you. The more competitive your marketplace is the harder it will be to rank on the first page of Google for your business keywords. That said, we have a good record in achieving page 1 Google rankings for our clients, including positions within the top 3 on page 1, a good place to be!

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