Your Privacy

SO53 Ltd. respects the privacy of all website visitors. Any personal information you provide when registering for a client account will be held on our database. This information will NOT be shared with any other organisation, it will be used by us, to communicate with you for the purposes of billing, service updates, support and improvements to SO53 Ltd services. Information communicated online could be detected by third parties and any information you send to us is at your own risk.

We do not store credit card details nor do we share customer details with any 3rd parties.

This does not affect your statutory rights.

SO53 Ltd. reserves the right to gather information relating to your usage on this website. Any information we gather is for internal use only, to allow us to ultimately improve our customer service.

Cookies

We use cookies on this website.

A cookie is a small piece of text stored on your computer, phone or whatever you use to surf the Internet. Cookies have many uses, but fundamentally they are used to store information about you on your computer. The cookies do not hold any personal information about the visitor.

We encourage you to accept the cookies this website uses as they help us to improve the user experience for you and many others. 

The cookies we use are:

PHPSESSID - contains php-session identificator when using our billing and support system.

WHMCSUID - contains user ID when you are logged into billing and support system.

Google Analytics

__utma - Used to distinguish users and sessions. Duration: 2 years from set/update. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

__utmb - Used to determine new sessions/visits. Duration: 30 mins from set/update.The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

__utmz - Stores the traffic source or campaign that explains how the user reached your site. Duration: 6 months from set/update. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

__utmv - Used to store visitor-level custom variable data. Duration: 2 years from set/update. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

To delete cookies or reject cookies

We recommend you allow the cookies we set by this website as they help us provide a better service. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from.

Under settings you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at http://www.aboutcookies.org/. If you set your browser to refuse cookies, please be aware that there may be functionality on various websites that does not work.

If you have any questions or concerns about the information provided on this page please contact us.